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Safety. Innovation. Sustainability

Customer Equipment Solutions

Contact a customer equipment solutions expert today.

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Your equipment, treated like our own.

The owned equipment on your worksite should be in top operating condition. Our Customer Equipment Solutions team specializes in equipment repair and service in the field and onsite, so you can protect your investment; safeguard your employees; and meet ANSI, OSHA, and CSA requirements.

We offer tiered plans for equipment solutions. From on-demand service for unexpected construction equipment repair to a turnkey fleet management solution, United Rentals' Customer Equipment Solutions team has an option that can be catered to your unique needs.

  • Maintenance & Inspection Programs
  • Parts & Supplies
  • Fleet Management Solutions 

Learn more below about our offerings and contact our service technicians today for your comprehensive free assessment.

YOUR EQUIPMENT, TREATED LIKE OUR OWN

Maintenance, Inspections, Parts and Fleet Management Solutions

two workers discussing an equipment part at a counter

Managed Maintenance Programs

We'll customize a service and maintenance program to proactively handle your needs. 

man at generator on worksite

Jobsite Services

We keep your assets ready when you are, maximizing safety, productivity and efficiency.

aisles of parts and supplies in a warehouse

Parts & Supplies

Make your job easier with quality parts from United Rentals

Intelligent Software

Systems & Technology

Telematics solutions can be easily integrated onto customer owned equipment. Customer Equipment Solutions can also inspect, maintain, and repair your customer-owned equipment - leveraging telematics data to alert designated recipients when service or repair is required, while providing current location of the asset.

GPS Telematics

Telematics from Customer Equipment Solutions provide important fleet information such as:

Equipment Utilization – your equipment’s real-time utilization, including engine run-time. Also identifying potential waste with low utilization alerts.

Location Insight – your equipment’s last reported location, including breadcrumbs of past locations.

Controlled Access – lock out of your equipment remotely and atime and date stamp of operator usage.

  • Total Control Desktop

 

Total Control®

A cloud-based worksite management solution that helps you make the most of your owned equipment fleet. This comprehensive, integrated suite of tools makes it easy to streamline your processes.

• View equipment utilization and pinpoint the location of your owned equipment

• Use GPS data to benchmark your equipment performance against your industry peers.

• Save time and money by rightsizing your fleet for what’s needed to get the job done.

Government Services

Supporting Federal, State and Local Government Agencies

As government contract holders, the Customer Equipment Solutions team has comprehensive knowledge of state, local and federal regulations for Sourcewell (#091615 URI), E&I (#CNR 01438) and Choice Partners (#18/072KC-06).

RESOURCES

Articles, Brochures and One Sheets

Repairs, Service and Inspection Frequently Asked Questions

Frequently Asked Questions about Equipment Service & Repair

What types of equipment do you service?

We offer industrial and construction equipment repair on small to midsize types of machinery, including aerial work platforms, forklifts and small dirt equipment. We train our technicians to do equipment inspections, preventative maintenance, part replacement and repair.

What equipment manufacturers do you repair?

We can repair and service popular brands. We train our technicians to repair JLG, Genie and Skyjack lifts or JCB, Takeuchi and Case skid steers. Contact our team to find out if we service your equipment brands. 

Do you repair equipment onsite or in the service shop?

Our team can meet you in the field to service equipment, or you can bring your equipment to our service shop. We specialize in onsite repairs to fleet management. Whatever you need, customer equipment solutions can be there.

Why should I choose United Rentals for my equipment service, maintenance and repairs?

At United Rentals, we already inspect, service and maintain the largest fleet in North America. We do this on a daily basis, and our expertly trained technicians are spread out across the country, with over 1,100 branch locations. Because of that network, we're uniquely positioned to get you the service you need, whenever and wherever you need it. Additionally, our strategic alliances with vendors allow us to get priority access to parts and supplies at a moment's notice.

why buy with UR

Why Buy with United Rentals?

Discover best-in-class used equipment sales solutions with United Rentals. Our expertly trained technicians already inspect, service and maintain the largest fleet in North America. Because of that network, we're uniquely positioned to get you the equipment sales service you need whenever and wherever you need it.