Automated Email & SMS Notifications
Get relevant notifications to the right people at the right time. With United Rentals simplified notifications experience, every customer has the ability to pick a notification format - SMS or email, set up notifications across all project stages from quote through final invoice, and identify who should receive each notification.
- SMS Notifications
- 3 automated email notifications, with the ability to opt into more
- Easy new set-up experience
- Quick digital actions for each notifications
Getting set up is simple, and notifications help our customers maximize uptime with timely notifications about usage, fuel, battery, DEF, DPT, Coolant, engine stats and more.
Get the most out of your rental experience and get on with your day. Stay in the know and in control with notifications from United Rentals.
NEW! Delivery Notifications
Now you can track your equipment delivery from United Rentals. Customers can stay up to speed on the status of their rental delivery with notifications along the way:
- En Route: sent when one of our United Rentals drivers is on the way to your jobsite
- Delivered: sent when our driver marks the equipment has been delivered
Manage your fleet more effectively and efficiently with advanced telematics
- Monitor your fleet: Get access and visibility into your equipment’s location, usage, and other key metrics.
- Get alerts: Stay in the know with your fleet with alerts about geo-fencing, fuel, and maintenance updates.
- Stay in control: Access and perform basic equipment operations like start/stop and throttle.
- Automate tasks: Develop business rules and systems to allow equipment to perform tasks automatically, like work prep and equipment positioning.
Notifications to help keep your jobsite on track
Stay in the know
SIMPLE SETUP
One-click opt-in gets gets customers started. Stay up to date on your equipment rental from start to finish.
SMS NOTIFICATIONS
Never miss an important update with SMS notifications. Each message has an actionable link so you can keep checking tasks off your to-do list.
EASY ACCESS TO INFORMATION
Our notification landing pages have all the information about an order or piece of equipment so you can make informed decisions.
CENTRALIZED COMMUNICATION
Find all of your alerts in one place: From Total Control and UR Control, to automated and custom notifications - you can find what you need in one place.
A Connected Worksite
The United Rentals suite of digital worksite performance tools helps customers streamline operational efficiencies. Tap into our cloud-based fleet management software, Total Control ® and the United Rentals Mobile App, for access to valuable features that can help streamline administrative processes and drive smart decisions.
- Access and pay invoices, day or night
- View account balances and track invoice age
- Visibility for the right person with invoice sharing and notifications
Download the United Rentals Mobile App Today.
Delivery Notification FAQs
Visit https://www.unitedrentals.com/notifications and check the email and/or SMS box on the Equipment Delivery alert found in the Deliveries & Pickups section.
Like all of our notifications, delivery notifications can be customized to meet your needs. Click on the + to the far right of the notification to access the settings, then untick whichever you don’t want, and hit save.
Yes, you’ll need to create a second notification, but it’s easy. Click on the + to the far right of the notification to access the settings, then uncheck Delivered so only En Route is selected. Then expand the “Recipients” section and select SMS. Your En Route text is ready once you hit save. Repeat the same process, but this time leave Delivered checked and select email in the recipients section.
Digital Applications & Innovative Solutions
United Rentals Mobile App
Manage from anywhere, any time on your mobile device.
United Rentals Credit Account
Simplify your billing with the United Rentals credit account. Apply today.
PO Management
Track current and projected spend