United Academy - Care & Support

Customer Care & Sales Support

Call toll-free: 1-844-222-2345, Option #1 Monday-Friday 8:00 am-6:30 pm (EST)

[email protected]

For assistance with any questions, or sales support, please contact our Customer Care Center. We accept purchase orders (PO#), and the following credit cards online: Visa, Master Card, and American Express.

Frequently Asked Questions (FAQs)

How do I retrieve my username and password, How do I view my team’s training credentials? How can I view my team's progress? Answers to these questions, and many more, are listed in our FAQs.

Technical Support

Call toll-free: 1-844-222-2345, Option #1 Monday-Friday 8:00 am-6:30 pm (EST)

[email protected]

For system support, please contact our support team by using our chat functionality, by submitting a support ticket or by calling us. Please visit our FAQs and System Requirements pages for additional information. Your question might already be answered.

Quick Links:

Need Assistance with Email/Username or Password?

Password Updates: For security reasons we will send a password reset email to the user’s email account on file. To change your password click here.