Customer Equipment Solutions

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Customized service and maintenance to suit your specific fleet needs

With the United Rentals Managed Maintenance program, we schedule proactive, automated preventative maintenance and inspections for your owned equipment. From mobile elevated work platforms to earthmoving equipment, we are committed to preventing failures and downtime. Inspections and repairs are tracked and scheduled at predetermined intervals, using the same proprietary operating systems we utilize on our own fleet.

You can count on our network of service centers and factory-trained technicians to inspect and maintain your equipment to the same standards as our over $19 billion fleet.

Services include:

Comprehensive inspection services
Preventative maintenance
Minor/major repairs on site or in our shops

Program Benefits

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By adding structure and visibility to the maintenance of your owned equipment, you can reduce downtime and improve cost control.

A customized maintenance program protects your investment and extends your equipment life, reducing catastrophic equipment failure. This leads to a positive impact on both your bottom line and your organizational culture.

Safety & Compliance

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A managed maintenance program by United Rentals increases jobsite and employee safety, ensuring operators’ equipment is ready to go.

We keep you compliant with the latest ANSI/OSHA/CSA regulations, assisting in preventing penalties and fines from untimely inspections. In addition, United Rentals properly details documentation and retains records for up to three years.

The United Advantage

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With over 5,500 factory-trained technicians and over 1,100 convenient branch locations, you can get superior service whenever and wherever you need it. United Rentals can be your single-source provider with auto-scheduling of services, utilizing the latest technologies to ensure your equipment is never neglected.

With the power of our network and strategic alliances with vendors, we can also ensure the availability of factory-direct parts for your equipment.

Aerial Equipment Inspections

ANSI Standards require mobile elevated work platform frequent inspections to be completed if the MEWP has been out of service for a period longer than three months, or if environmental conditions require a shorter period. Annual inspections should be performed no later than thirteen (13) months from the date of the prior annual inspection.

Fixed Pricing

Our fixed priced program allows you to balance, allocate and budget costs for routine scheduled maintenance and inspections.

Scheduled Preventative Maintenance

Our proactive preventative maintenance services assist in keeping your equipment properly serviced at manufacturers’ recommended intervals. Services can be fully customized to meet the needs of the equipment types within your fleet inventory.

At Your Site or Ours

Services can be performed at your site or at one of our convenient full-service facilities. For your convenience both pickup and delivery services are available.

Proactive Automated Scheduling

Inspections and preventative maintenance services are proactively scheduled, performed and tracked at the required predetermined intervals utilizing the same proprietary operating systems we use to maintain our rental fleet.

Record Retention and Documentation

A detailed history of all inspections and services is recorded and stored in our system for three years to keep you in compliance with ANSI/OSHA regulations.

Reduce Downtime, Extend Equipment Lifetime and Protect Your Crew

United Rentals is committed to preventing equipment failures, so you don't lose time and revenue and can keep your crew safe. That's why we offer predictive, preventative maintenance. Using telematics and our advanced solutions, we can monitor the usage of your equipment and predict when it needs preventative maintenance. Our advanced technology can schedule your equipment service before you have to make a call.