Our Culture

A passion for people.

As our company grows, so does the need to ensure that we attract and retain a talented team that we welcome new talent to the United Rentals family and provide a world-class workplace. Our capacity to engage and inspire our people is the cornerstone of our ability to exceed our customers’ expectations and fulfill our mission.

Since the first branch opened in 1997, United Rentals has been a leader in the rental industry. Every project and program we promote upholds our commitment to build a better and stronger future through safety, service, respect, diversity, and integrity.

The way we treat others is at the heart of our 1UR ™ culture. We prioritize safety, wellness, inclusivity and service by equipping and empowering our team with the resources they need to succeed. This philosophy extends beyond our walls. We are dedicated to supporting the communities where we live and work, amplifying the positive impact our company and team can bring and helping our customers do the same.

Supporting Women in Construction.

As part of our commitment to supporting our communities and fostering an inclusive workplace, United Rentals participates in the National Association of Women in Construction’s Annual Women in Construction Week. This annual event celebrates and promotes the role of women in the construction industry This year, WIC Week takes place March 3-9 with a variety of educational resources and local events including high school classes, jobsite tours and webinars.

Health & Safety

The safety of our people, customers and jobsites is our foremost priority and we show up for each other by leading a "safety first, and always" culture.

Workforce Diversity & Inclusion

Our purpose is not just to build a better future, but to build a better future together. Diversity and inclusion at United Rentals means that a wide range of cultures, backgrounds, experiences and perspectives come together to make us stronger.

Employee & Community Support

United Rentals’ culture of caring extends beyond physical safety. We support the holistic well-being of our employees – including their physical, mental and emotional wellness. It also means being a good neighbor and outstanding corporate citizen.

We manage the health and safety of our business through an integrated occupational health and safety (OHS) program, and we build safety awareness through regular trainings, protocols and guidelines that meet evolving customer and employee needs.

UNITED4SAFETY

Our safety culture is organized under the banner of United4Safety, which provides a way of thinking about safety in every aspect of our lives, at work and at home. United4Safety has four tenets: think safe, work safe, drive safe and live safe. We expect safety to be the primary consideration of each of our employees, and we facilitate this through innovation, leadership development, continuous learning and personal well-being. Our OHS program is a companywide approach to detailing guidelines on the safe operation of equipment, tools and conduct. Our activities and protocols meet local, state and federal occupational health and safety laws and regulations, and our OHS program meets or exceeds minimum standards. With integrated incident prevention and management plans like our Injury Illness Prevention Plan, Leadership Injury Management Guide and Life Safety Rules, our program has best-in-class status among our peers.

Empowering Employees to Act Safely

We support our employees to act safely through our Hazard 360° Awareness risk-assessment program. This program is designed to help employees identify and manage potential safety risks during work activities. We also provide all employees with stop work authority to stop a job if they observe safety risks, or if there is a lack of clear and established work procedures to protect team members from risk. Our teams begin each day with a safety huddle focused on a select safety topic. In 2022, we dedicated one huddle to the completion of a safety commitment letter that all employees sign annually. This letter represents a commitment for all team members to conduct themselves safely and to model safe behavior to others. To recognize and respond to evolving employee safety needs, we’re continuously creating new training courses. In 2022, we developed a Slip, Trip and Fall Incident Prevention course for employees in order to address one of our most common injury occurrences.