• How do I apply for the Supplier Diversity Program?

    We encourage both prospective and current suppliers who meet the eligibility requirements to complete a Supplier Profile using our Supplier Diversity system. Doing so will allow us to match your company's capabilities with our requirements. Learn more about the supplier diversity qualifications and application process.

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  • What if I've forgotten my login password? How can I retrieve it?

    Go to the login section and follow instructions to indicate that you need a password reminder. You will be emailed your password.

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  • If the right career opportunity is not available now, can I still create a profile?

    Yes. You can create a career profile at any time and modify it as necessary.  If a position you are interested in becomes available you can log in to your account and apply.

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  • How do I apply for a position?

    If you have found a position you would like to apply to, you can build a career profile. Simply create a user id and password and submit your application online. You can may then modify your profile at any time.

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  • What positions are currently available?

    We are always looking to add qualified people to our team and post opportunities for positions at locations across North America. Learn more about the different types of jobs we offer or begin the search for a better career.

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  • Will I be able to find a position in my area?

    Most likely. United Rentals is the largest equipment rental company in the world, with a store network nearly three times the size of any other provider, and locations in 48 states and 10 Canadian provinces. We serve a diverse customer base that includes construction and industrial companies, utilities, municipalities, homeowners and more. Learn about our company.

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  • I want to find more than a great job - I want to build a career. Is United Rentals the place for me?

    At United Rentals, we have a passion for people. We want to provide every employee with extraordinary career opportunities in an environment that is challenging and enriching. With a variety of job types from transportation to administration, we offer job seekers the chance to jumpstart their career. We also offer great benefits, promote diversity and are a military friendly employer.

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  • How do I know if I am eligible to use Total Control¬Æ?

    Your sales representative can work with you to determine if you qualify to take advantage of the Total Control® fleet management system. Don’t know who your local sales representative is? You can use our store locator to find a sales representative near you.

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  • Can Total Control¬Æ help me plan projects?

    With Total Control® you can budget, plan and forecast all of your projects. You can also easily manage order and delivery schedules, optimize your billing and invoicing, and set up custom usage reports.

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  • How does Total Control¬Æ let me rent less and do more?

    Total Control® features a consumption management process that gives you complete visibility, along with the flexibility to share all the equipment you rent or own on any job site. You receive email or text alerts when equipment is past due, notifications on low equipment utilization, and you can even define and record off rent dates. Customers who fully utilize the Total Control® system can save up to a third on annual rental costs.

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  • What is Total Control¬Æ?

    Total Control® is a web-based fleet management system that helps you track your entire fleet in real-time, transforming your job site through greater visibility and accountability. Learn more about Total Control®.

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  • Can United Rentals create a custom Tool Management system for my project?

    Absolutely. We provide customers with complete onsite Tool Management solutions, customized Mobile Tool Rooms during outages and turnarounds, and can even help you manage planned shutdown projects.

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  • How do I know what Tool Management solution is right for my project?

    Our specially trained tool experts can help you determine the tools and supplies needed for your project. Contact a tool management expert.

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  • What kinds of Tool Management solutions does United Rentals offer?

    United Rentals tool rental solutions range from single tools and tool packages to complete onsite Mobile Tool Rooms. We can also provide Tool Management services on site for both temporary and long-term assignments. Learn more about Tool Management solutions.

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  • Who do I contact for questions about investor relations?

    Members of the media and financial professionals can address inquiries to: Ted Grace Vice President, Investor Relations Office: (203) 618-7122 Mobile: (203) 399-8951 tgrace@ur.com

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  • Is United Rentals a publicly traded company?

    Yes, United Rentals is a publicly traded company. We are listed on the New York Stock Exchange under the stock symbol URI. Learn more about Investor Relations now.

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  • Can I download recent investor presentations online?

    Yes, investor presentations are available for download in the Investor Relations section of the website.

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  • What is the Supplier Diversity Program?

    We do everything we can to ensure that diversely-owned businesses are afforded equal opportunity to participate in our procurement processes. To qualify for the United Rentals Supplier Diversity program, a company must be at least 51% owned, controlled, and managed by a minority, woman, veteran, service-disabled veteran, or be classified as a Hub Zone, small business, small disadvantaged or 8A Supplier. Learn more about our supplier diversity program.

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  • What does United Rentals look for in a supply partner?

    We seek out and work with suppliers who have sustainability programs, strong safety records and experience meeting the regulatory and contractual requirements of our customers. We seek out suppliers  who  demonstrate a commitment to the communities they serve, and we embrace diversity through our Supplier Diversity Program.

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  • How does United Rentals handle billing and procurement with suppliers?

    United Rentals has adopted eProcurement to electronically document the purchase of equipment and supplies. Through this process we have eliminated the need to print thousands of invoices and procurement documents for our vendors and suppliers.

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  • Who do I contact if I want more information about becoming a supplier?

    You can contact a customer care representative, who will put you in touch with the appropriate person from our supplier team.

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  • Has the company recently won any awards or been recognized for distinction?

    United Rentals is proud of its corporate accomplishments and the outstanding efforts of its employees. We encourage you to learn more about United Rentals’ awards and recognition.

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  • How do I find out about upcoming events?

    United Rentals hosts and participates in a variety of events from store openings to investor conferences. You can search for upcoming events through our events calendar.

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  • Where do I go to learn more about United Rentals‚ Corporate responsibility?

    You can download our corporate responsibility report or visit our sustainable growth website to learn more.

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  • Where can I download press releases and learn more about United Rentals?

    You can visit our press room at anytime to get up-to-date information about new communications from our company and to read about us in the news.

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  • Who do I contact for general media inquiries?

    Members of the media, financial and marketing professionals can contact: Ted Grace Vice President, Investor Relations Office: (203) 618-7122 Mobile: (203) 399-8951 tgrace@ur.com

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  • Where can I learn more about United Rentals corporate governance?

    Information about our corporate governance is readily available in the Investor Relations section of the website.

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  • Is there a calendar of upcoming and archived investor events?

    Yes, you can access a list of upcoming and archived investor events on our events calendar.

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  • Is there an archive of financial press releases?

    Yes, there is an archive of financial press releases that you can access at any time.

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  • Where can I access recent and archived webcasts and conference calls?

    Recent and archived webcasts and conferences are available in the Investor Relations section of the website.

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  • Does United Rentals have emergency response services?

    Our dedicated teams are available to provide 24-hour onsite service when and where you need it. We can also help you with contingency planning so you are always  prepared for unforeseen situations. Take advantage of our wide variety of industrial and commercial solutions, including turnkey site services as well as engineered and event services. Contact a Power & HVAC Specialist.

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  • Do you have industry specific Power & HVAC solutions?

    Our Power & HVAC division has implemented solutions for a variety of applications, including temporary power for construction sites and industrial plants, emergency disaster relief, standby power and movie productions. We have all the unique and specialty equipment you need, as well as the resources to transport, install and maintain rentals anywhere in the country. Learn more about Power & HVAC solutions.

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  • What types of Power & HVAC equipment does United Rentals carry?

    We have a vast inventory of Power & HVAC equipment for projects large and small. From power generators to mobile chillers, dehumidifiers and electrical testing load banks, we have the products, planning and support you need.

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  • How can I obtain a credit application, and where do I send it for processing?

    Visit apply.ur.com to submit an online credit application or download a credit application. You can also visit any of our store locations for information on how to apply by mail, by fax, or in person.

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  • Do you offer repair or maintenance services?

    Yes. United Rentals offers several types of preventive maintenance and repair services at our store locations. We also provide onsite services, including emergency response. We even service equipment we didn’t rent or sell to you. Contact us for more information. Don’t see your question here? Contact us for assistance.

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  • Do you offer a warranty or guarantee for new and used equipment purchased?

    We offer the United Guard™ Extended Warranty Program for both new and used equipment. View United Guard™ details.  Don’t see your question here? Contact us for assistance.

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  • Do you offer rental protection for the equipment I rent?

    United Rentals provides coverage through the Rental Protection Plan (RPP), which reduces your out-of-pocket costs in the event of accidental damage or theft of our rental equipment and vehicles. View Rental Protection Plan details.

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  • Do I pick up my equipment or is it delivered?

    You can pick up your equipment at the United Rentals store supplying the rental, or arrange to have the equipment delivered to your job site. Don’t see your question here? Contact us for assistance.

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  • How do I check on the status of an order?

    Customers who have signed up to use UR Control - our free online rental account management platform - can request equipment off rent, track and control equipment costs, and see all rented equipment (even across multiple accounts) from your desktop or mobile device. Learn more about UR Control.

     

    Or, contact our live Customer Care Representatives,standing by 24/7.

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  • Do you sell contractor supplies?

    Yes. United Rentals stocks thousands of quality, name-brand contractor supplies, including diamond blades, hard hats, safety gear, power tools, drill bits, ladders, duct tape and gloves. In addition, most supplies can be delivered to your job site within 24 hours.  Learn more about supplies, or request a catalog. Don’t see your question here? Contact us for assistance.

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  • Do you sell used equipment?

    Yes. United Rentals is a major supplier of quality used equipment from top manufacturers. You can purchase used equipment from us with confidence, knowing that is has been professionally maintained and is in reliable operating condition. We guarantee every piece of equipment we sell. Search for used equipment now.

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  • How do I get a rental quote/reserve equipment?

    An online Rental Request is the quickest and easiest way to get rate quotes. Just submit your request and, within 24 hours, you will receive an email with rate quotes and the information you need to rent your equipment.

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  • Where can I get your latest catalog?

    You can request a catalog online or call 844-873-4948.

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  • Does every store carry every type of equipment?

    Our stores rent the most common types of equipment. We also have locations that carry specialized equipment, including Aerial, Trench Safety, Pump, Power & HVAC, Heavy Machinery. However, every United Rentals’ store can help you get the equipment you need to your job site wherever it is.

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  • Is 24/7 customer support available?

    Absolutely.  Calls and emails are answered by our customer care representatives around the clock. You can also chat live.

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  • Where is my nearest United Rentals store?

    You can find stores near your job site or home using our store locator.

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  • Will United Rentals rent to me if I do not have a credit account?

    Yes; most United Rentals stores offer customers the ability to pay for their rentals in cash. Please contact your local store for terms and conditions.

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  • Do you have training programs for my employees?

    Yes. United Rentals offers a number of professional training programs on subjects including Operator and Aerial Equipment Certification, Adult First Aid and CPR, 30 and 10 Hour OSHA Compliance Training, and Trench Safety Training. We encourage customers to ask for advice when renting equipment, to ensure the safest and most productive operations. Learn more about safety training.

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  • Why should I send my crew to United Rentals for training on compliance with OSHA standards?

    Compliance with OSHA standards is mandatory, and every underground construction project is required to have a competent person on-hand. Our classes help ensure that your crews have the information they need to comply with relevant OSHA standards and guidelines, preventing costly fines and work delays. For example, just one trench accident could cost a firm over $1,000,000 in fines.

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  • Do you offer specialized training in Trench Safety?

    Yes. We offer Confined Space Entry (CSE), as outlined in OSHA standard 29 CFR 1910.46, and Excavation Safety Training for Competent Persons (CPT), which meets OSHA standard 1926 subpart P requirements. Learn more about training.

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  • Can United Rentals help me develop a site-specific trench safety plan?

    Yes, our in-house Registered Professional Engineers can develop a trench safety plan designed specifically for your project. For complex excavations, engineered systems are a great way to minimize installation and restoration costs without compromising safety or efficiency.

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  • How do I select the right Trench Safety & Shoring solution?

    Our trench safety experts have years of field experience. They can help you select the most cost-effective and secure excavation method for your project. Contact a Trench Safety specialist.

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  • What types of Trench Safety equipment does United Rentals carry?

    United Rentals is the largest supplier of specialized trench safety equipment in the industry.  We have a full line of steel crossing plates, sheeting and bracing, steel trench shields, slide rail systems, hydraulic shoring, modular trench shields, bedding containers, pipe testing equipment and more. Learn more about Trench Safety equipment and solutions.

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  • How do I pay for my training?

    You can pay for online training with a credit card. For in-store training you can pay via cash, check or credit card on the day you attend your class. For more information about in-store training please contact a customer care representative.

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  • How do I register for in-store training at a United Rentals location?

    You can register for any of the in-store training courses you find through our Training Course Finder by completing a simple registration form online. For specialized courses, including Operator and Aerial Equipment Certification, Adult First Aid & CPR, please view course schedules and locations online, then contact a customer care representative who will help you complete the registration process.

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  • Who do I contact if I have questions about Trench Safety training courses?

    If you have questions about any of our specialized Trench Safety training courses, you can email us at OSHASafetyTraining@ur.com.  

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  • How do I find a training class in my area?

    We offer our training programs at locations across the country. You can use our new Training Course Finder to find a class near you.

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  • Is onsite training available?

    Yes, if you need training for a dozen or more crew members we might have an onsite solution that's right for you. For more information about onsite training, contact your local sales representative or a customer care representative now.

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  • Is online training available?

    Yes, online training courses designed by our experts are available in Confined Space Entry Training (CSE) and Excavation Safety Training for Competent Persons (CPT).  You can register online for these courses and attend them from the comfort of your home or office.

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  • What specialized Trench Safety training courses do you offer?

    We offer Confined Space Entry (CSE), as outlined in OSHA standard 29 CFR 1910.46, and Excavation Safety Training for Competent Persons (CPT), which meets OSHA standard 1926 subpart P requirements. Learn more about training.

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  • Do you offer training courses for operator certification?

    Yes. Our practical, hands-on training includes operator certification courses in Aerial (Scissor & Boom), Warehouse Forklift CL ‚Öò, and Variable Reach Forklift CL 7, as well as Train-the-Trainer. Learn more about training.

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  • What do I get for attending the United Rentals‚Äô OSHA training course?

    In addition to really understanding the OSHA standard and its implications for your job, all students who attend our classes receive a valuable instructional workbook, an important reference aid for the future. Students also earn a wallet card and certificate upon the successful completion of courses.

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  • How do I find a local sales representative?

    You can find a sales representative near you using our store locator.

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