FAQs
Find out answers to frequently asked questions about equipment rentals, investor relations and more at United Rentals.
- Investor Relations
- General
- Careers
- Total Control®
- Account Services
- Equipment Repair & Maintenance
- Equipment Protection
- Order Status & Delivery
- Training & Safety
Members of the media and financial professionals can address inquiries to:
Ted Grace
Vice President, Investor Relations
Office: (203) 618-7122
Mobile: (203) 399-8951
Yes, United Rentals is a publicly-traded company. We are listed on the New York Stock Exchange under the stock symbol URI. You can learn more at our Investor Relations section on the website.
Yes, investor presentations are available for download in the Investor Relations section of the website.
Recent and archived webcasts and conference calls are available in the Investor Relations section of the website.
Yes, there is an archive of financial press releases that you can access at any time.
Yes, you can access a list of upcoming and archived investor events on our events calendar.
Information about our corporate governance is readily available in the Investor Relations section of the website.
Contact us for more answers about Investor Relations or give us a call at 1.833.459.9575.
Members of the media, financial and marketing professionals can contact:
Ted Grace
Vice President, Investor Relations
Office: (203) 618-7122
Mobile: (203) 399-8951
You can download our corporate responsibility report or visit our sustainable growth website to learn more.
We do everything we can to ensure that diversely-owned businesses are afforded equal opportunity to participate in our procurement processes. To qualify for the United Rentals Supplier Diversity program, a company must be at least 51% owned, controlled, and managed by a minority, woman, veteran, service-disabled veteran, or be classified as a Hub Zone, small business, small disadvantaged or 8A Supplier. Learn more about our supplier diversity program.
We encourage both prospective and current suppliers who meet the eligibility requirements to complete a Supplier Profile using our Supplier Diversity system. Doing so will allow us to match your company's capabilities with our requirements. Learn more about the supplier diversity qualifications and application process.
We seek out and work with suppliers who have sustainability programs, strong safety records, and experience meeting the regulatory and contractual requirements of our customers. We seek out suppliers who demonstrate a commitment to the communities they serve, and we embrace diversity through our Supplier Diversity Program.
United Rentals has adopted eProcurement to electronically document the purchase of equipment and supplies. Through this process we have eliminated the need to print thousands of invoices and procurement documents for our vendors and suppliers.
You can contact a customer care representative, who will put you in touch with the appropriate person from our supplier team.
United Rentals is proud of its corporate accomplishments and the outstanding efforts of its employees. We encourage you to learn more about United Rentals' awards and recognitions.
United Rentals hosts and participates in a variety of events from store openings to investor conferences. You can search for upcoming events through our events calendar.
You can visit our press room at any time to get up-to-date information about new communications from our company and to read about us in the news.
Yes. United Rentals stocks thousands of quality, name-brand contractor supplies, including diamond blades, hard hats, safety gear, power tools, drill bits, ladders, duct tape and gloves. In addition, most supplies can be delivered to your job site within 24 hours. Learn more about the parts and supplies we sell by contacting a Customer Equipment Solutions expert now, or download a catalog below.
Yes. United Rentals is a major supplier of quality used equipment from top manufacturers. You can purchase used equipment from us with confidence, knowing that is has been professionally maintained and is in reliable operating condition. We guarantee every piece of equipment we sell. Search for used equipment online or download a catalog below.
You can request a physical catalog online through our customer care center, download a digital copy below, or call 844-873-4948.
Our stores rent the most common types of equipment. We also have locations that carry specialized equipment, including Aerial, Trench Safety, Pump, Power & HVAC, and Heavy Machinery. However, every United Rentals store can help you get the equipment you need to your job site, no matter where it is.
Absolutely. Calls and emails are answered by our customer care representatives around the clock. You can also chat live.
You can find stores near your job site or home using our United Rentals store locator.
You can find a sales representative near you using our United Rentals store locator.
Contact us for more answers or give us a call at 1.833.459.9575.
At United Rentals, we have a passion for people. We want to provide every employee with extraordinary career opportunities in an environment that is challenging and enriching. With a variety of job types from transportation to administration, we offer job seekers the chance to jumpstart their career. We also offer great benefits, promote diversity and are a military friendly employer.
Most likely. United Rentals is the largest equipment rental company in the world, with a store network nearly three times the size of any other provider, and locations in 48 states and 10 Canadian provinces. We serve a diverse customer base that includes construction and industrial companies, utilities, municipalities, homeowners and more. Learn about our company.
We are always looking to add qualified people to our team and post opportunities for positions at locations across North America. Learn more about the different types of jobs we offer or begin the search for a better career.
If you have found a position you would like to apply to, you can build a career profile. Simply create a user id and password and submit your application online. You can may then modify your profile at any time.
Yes. You can create a career profile at any time and modify it as necessary. If a position you are interested in becomes available you can log in to your account and apply.
Go to the login section and follow instructions to indicate that you need a password reminder. You will be emailed your password.
Contact us for more answers about Careers or give us a call at 1.833.459.9575.
Your sales representative can work with you to determine if you qualify to take advantage of the Total Control® fleet management system. Don’t know who your local sales representative is? You can use our store locator to find a sales representative near you.
With Total Control® you can budget, plan and forecast all of your projects. You can also easily manage order and delivery schedules, optimize your billing and invoicing, and set up custom usage reports.
Contact us for more answers about Total Control® or give us a call at 1.833.459.9575
Visit our credit application page to submit an online credit application or download a credit application. You can also visit any of our store locations for information on how to apply by mail, by fax, or in person.
Yes; most United Rentals stores offer customers the ability to pay for their rentals in cash. Please contact your local store for terms and conditions.
Contact us for more answers about Account Services or give us a call at 1.833.459.9575.
Yes. United Rentals offers several tiers of preventative maintenance, repairs and inspections through our Customer Equipment Solutions. Those tiers range from selling parts and supplies to creating turnkey fleet management solutions. We also provide onsite services, including emergency response. We even service equipment we didn’t rent or sell to you.
If you're not sure what what you need, contact our CES expert today.
Contact us for more answers about Equipment Repair & Maintenance.
We offer the United Guard™ Extended Warranty Program for both new and used equipment. View United Guard™ details.
United Rentals provides coverage through the Rental Protection Plan (RPP), which reduces your out-of-pocket costs in the event of accidental damage or theft of our rental equipment and vehicles. View Rental Protection Plan details.
Contact us for more answers about Equipment Protection or give us a call at 1.833.459.9575.
You can pick up your equipment at the United Rentals store supplying the rental, or arrange to have the equipment delivered to your job site. Don’t see your question here? Contact us for assistance.
Customers who have signed up to use UR Control™ - our free online rental account management platform - can request equipment off rent, track and control equipment costs, and see all rented equipment (even across multiple accounts) from your desktop or mobile device. Learn more about UR Control™ or contact a customer care representative.
Contact us for more answers about Order Status & Delivery or give us a call at 1.833.459.9575.
Yes. United Rentals offers a number of professional training programs on subjects including Operator and Aerial Equipment Certifications, First Aid and CPR, 10- ad 30-Hour OSHA Compliance Trainings, and Trench & Excavation Training. We encourage customers to ask for advice when renting equipment, to ensure the safest and most productive operations. Learn more about safety training and classes available through United Academy.
Compliance with OSHA standards is mandatory, and every underground construction project is required to have a competent person on-hand. Our United Academy classes help ensure that your crews have the information they need to comply with relevant OSHA standards and guidelines, preventing costly fines and work delays. For example, just one trench accident could cost a firm over $1,000,000 in fines.
You can pay for online training with a credit card. For in-store training you can pay via cash, check or credit card on the day you attend your class. For more information about in-store training please contact a customer care representative.
You can search through our United Academy database for in-store training courses including Operator and Aerial Equipment Certifications or First Aid & CPR, as well as course schedules or the locations of available courses. If you want to register for any of the classes, simply begin filling out our online registration form. You can then contact a customer care representative who will help you complete the registration process.
If you have questions about any of our specialized Trench Safety training courses, you can email us at [email protected].
We offer our training programs at locations across the country. You can search through the United Academy database to find a class near you.
Yes, if you need training for a dozen or more crew members we might have an onsite solution that's right for you. For more information about onsite training, contact your local sales representative or a customer care representative now.
Yes, United Academy offers online training courses designed by our experts for classes in Confined Space Entry Training (CSE), Confined Spaces in Construction (CSE-C), and Excavation Safety Training for Competent Persons (CPT). Other online classes available range from Compressed Gas Procedures to Safety Committee Development Procedures. You can register online for these courses and attend them from the comfort of your home or office.
United Academy offers multiple Trench Safety courses like Confined Space Entry (CSE), as outlined in OSHA standard 29 CFR 1910.46, and Excavation Safety Training for Competent Persons (CPT), which meets OSHA standard 1926 subpart P requirements.
Yes. Our practical, hands-on training includes operator certification courses in Aerial (Scissor & Boom), Warehouse Forklift CL, and Variable Reach Forklift CL 7, as well as Train-the-Trainer.
In addition to really understanding the OSHA standard and its implications for your job, all students who attend our OSHA training classes receive a valuable instructional workbook, an important reference aid for the future. Students also earn a wallet card and certificate upon the successful completion of courses.
Contact us for more answers about Training & Safety or give us a call at 1.833.459.9575.