Before you make any purchases or rentals of equipment, goods, or services, you must first establish a customer account (your “Account" or Profile) or otherwise agree to the Rental and Service Terms, which are located at https://www.unitedrentals.com/legal/rental-service-terms-us for United States transactions or at https://www.unitedrentals.com/legal/rental-service-terms-CA-ENG for Canadian transactions, in each case as amended from time to time. Please see Section 5 for more information and for other applicable terms and conditions.
1. Content and Intellectual Property.
A. United Rentals Content, Copyright and Trademark Notice.
UNITED RENTALS, the United Rentals' elliptical design and other trademarks used on the Site, are registered trademarks or service marks of United Rentals. All other trademarks or service marks are property of their respective owners. The use of any United Rentals trademark or service mark without United Rentals' express written consent is strictly prohibited.
B. User Content and Submissions, Licenses
You understand and agree that all information, data, text, software, music, sound, images, photographs, graphics, video, advertisements, messages, trademarks, logos, artwork or other materials submitted, posted or displayed by you on or through the Site ("User Content") is solely your responsibility. United Rentals makes no claims of ownership or control over any User Content. You or a third party licensor, as appropriate, retain all patent, trademark and copyright to any User Content you submit, post or display on or through the Site and you are responsible for protecting those rights, as appropriate. By submitting, posting or displaying User Content on or through the Site, you grant United Rentals a perpetual, worldwide, non-exclusive, royalty-free license to reproduce, adapt, distribute and publish such User Content through the Site and as part of United Rentals’ services. In addition, by submitting, posting or displaying User Content which is intended to be available to other members of the general public, you grant United Rentals a perpetual, worldwide, non-exclusive, royalty-free license to reproduce, adapt, distribute and publish such User Content for the purpose of promoting the Site, United Rentals, and/or their respective services. United Rentals will discontinue this licensed use within a commercially reasonable period after such User Content is removed from the Site. United Rentals reserves the right to refuse to accept, post, display or transmit, or to disable or terminate any post, display, or transmission of, any User Content in its sole discretion, but shall have no obligation to do so, and no obligation to monitor any User Content.
You agree that you will not use the Site in a manner that, or submit any User Content that: (i) violates any federal, state, provincial, local, or international law or regulation; (ii) may, in our sole discretion, contribute to the harassment, exploitation, or harm of any person, including activities that may be defamatory, obscene, abusive, invasive of privacy, or otherwise objectionable; (iii) may expose United Rentals to any liability, including by posting any material that infringes on or misappropriates the intellectual property rights of third parties; (iv) may be harmful to others, United Rentals’ operations, or Untied Rentals’ reputation, including offering or disseminating fraudulent goods, services, schemes, or promotions (e.g. get-rich-quick schemes, Ponzi or pyramid schemes, phishing, or pharming) or engaging in other deceptive practices; or (v) involves content or other computer technology that may damage, interfere with, surreptitiously intercept, or expropriate any system, program, or data, including viruses, Trojan horses, worms, or other malware.
If you post User Content in any public area of the Site, you also permit any user to access, display, view, store and reproduce such User Content for personal use. Subject to the foregoing, the owner of such User Content placed on the Site retains any and all rights that may exist in such User Content. United Rentals may, in its sole discretion, review and remove any User Content for any reason, such as but not limited to User Content that violates these Terms, violates intellectual property and/or other laws, rules or regulations, is abusive, disruptive, offensive or illegal, violates the rights of, or harms or threatens the safety of, users of the Site or third parties, or is inconsistent with the policies or positions of United Rentals and/or the Site. United Rentals reserves the right to expel you and/or any other users and prevent their further access to the Site and/or use of United Rentals services for posting User Content that is subject to termination or for otherwise violating the Terms or applicable laws, rules or regulations. United Rentals may take any action with respect to User Content that it deems necessary or appropriate in its sole discretion if it believes that such User Content could create liability for United Rentals, damage United Rentals’ brand or public image, or cause United Rentals to lose users or (in whole or in part) the services of its ISPs or other vendors or suppliers.
United Rentals does not represent or guarantee the truthfulness, accuracy, or reliability of User Content, derivative works from User Content, or any other communications posted by users, and does not adopt or endorse any opinions expressed by users. You acknowledge that any reliance on material posted by other users will be at your own risk.
United Rentals reserves the right to restrict the number of posts, e-mails, transmissions, or other messages which a user may send or display to other users to a number which United Rentals deems appropriate in its sole discretion.
2. Registration, Customer Account and Use of Site.
Certain services offered on or through the Site require you to first open an Account. You are responsible for maintaining the confidentiality of your Account information, including your password, and for all activity that occurs under your Account. You agree to notify United Rentals at the address set forth in Section 4 below immediately of any unauthorized use of your Account or password, or any other breach of security. You may be held liable for losses incurred by United Rentals or any other user of the Site due to someone else using your password or Account. You may not use anyone else's password or customer account at any time. You may not attempt to gain unauthorized access to Accounts or the Site. Should you attempt to do so, assist others in making such attempts, or distributing instructions, software or tools for that purpose, then your customer Account will be terminated, and United Rentals may seek other relief. You agree to provide us with accurate, current and complete information about yourself and your billing information. You may update any of your Account information, designate a different credit card to be billed, or change the applicable expiration date on your currently designated credit card, by editing your Profile. You may not use any automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy, probe, test or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or any of the systems or networks comprising or connected to the Site.
The Site is intended only for users who are above 13 years of age and reside in the United States or Canada. By using the Site, you represent and warrant that you are over the age of 13 and that you reside in and are accessing the Site from within the United States or Canada. If you do not meet these requirements, you must not access or use the Site in any way.
3. Consent to Collection, Use and Disclosure of Your Personal Information.
Any information collected through our Site may be stored and processed in the United States or any other country in which United Rentals operates. By utilizing our Site, you consent to any such transfer of information outside of your country of residence.
While United Rentals takes reasonable steps to safeguard and to prevent unauthorized access to your personal information and financial information, we cannot be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your private information. IN NO EVENT SHALL UNITED RENTALS OR ITS AFFILIATES BE LIABLE FOR ANY DAMAGES (WHETHER CONSEQUENTIAL, DIRECT, INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL OR OTHERWISE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, A THIRD PARTY'S UNAUTHORIZED ACCESS TO YOUR PERSONAL INFORMATION, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, STRICT LIABILITY, TORT OR OTHER THEORIES OF LIABILITY, AND ALSO REGARDLESS OF WHETHER UNITED RENTALS WAS GIVEN ACTUAL OR CONSTRUCTIVE NOTICE THAT DAMAGES WERE POSSIBLE.
4. Consent to Our Communication with You by E-Mail
By establishing an Account with us, and each time you make a purchase or rental, request a quote, or otherwise use our Site, you grant permission for United Rentals to contact you at your email address. To stop receiving our marketing emails, please use the unsubscribe link within each email or contact our Privacy Officer:
Attn: Privacy Officer
United Rentals Alertline
13950 Ballantyne Corporate Place
Charlotte, NC 28273
Please be sure to include your full name, address, telephone number and email address so that we may reach you with a response.
5. Terms and Conditions of Rental or Services.
By renting or buying any goods and/or services on our Site: (a) in the United States, you agree to be bound to the Rental and Service Terms, located at https://www.unitedrentals.com/legal/rental-service-terms-US, as amended from time to time (collectively the “Rental and Services Terms”), and, if applicable, the Rental Protection Plan (RPP) Terms, as amended from time to time, located at https://www.unitedrentals.com/legal/rpp-US; or (b) if you are located in Canada, the Rental and Service Terms and, if applicable, RPP Terms are deemed to be those that are located at https://www.unitedrentals.com/legal/rental-service-terms-CA-ENG and https://www.unitedrentals.com/legal/rpp-CA-ENG, respectively. You acknowledge that the Rental and Services Terms may change [in whole or in part] over time and agree to be bound by such version of the Rental and Services Terms in use at the time of each rental, sale or service transaction in the jurisdiction where the purchase or rental occurs. The terms and conditions of the Rental and Services Terms (including the RPP (if applicable)) are incorporated herein. If you have any questions, please contact us directly before completing any transaction on the Site.
6. Methods of Payment, Credit Card Terms and Taxes.
7. Order Acceptance Policy.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell or rent. United Rentals reserves the right at any time after receipt of your order to accept or decline your order for any reason. United Rentals further reserves the right any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. Your order will be deemed accepted by United Rentals upon our delivery of products or services that you have ordered. We may require additional verifications or information before accepting any order.
8. No Responsibility to Sell or Rent Mispriced Products or Services.
United Rentals shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. United Rentals shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase or rental and your order is canceled, United Rentals shall immediately issue a credit to your credit card account in the amount of the charge.
9. Modifications to Prices or Billing Terms.
UNITED RENTALS RESERVES THE RIGHT, AT ANY TIME, TO CHANGE ITS PRICES AND BILLING METHODS FOR PRODUCTS OR SERVICES SOLD OR RENTED, EFFECTIVE IMMEDIATELY UPON POSTING ON THE SITE OR BY E-MAIL DELIVERY TO YOU.
10. Service and Support for Goods Sold or Rented.
All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions.
By using the Site, you agree to defend, indemnify and hold harmless United Rentals, its employees, directors, officers, agents, subsidiaries and affiliates from and against any and all claims, damages and costs, including reasonable attorneys'/legal fees and related expenses, arising from or related to (i) your use of the Site or the Content; (ii) any breach or alleged breach by you of these Terms; (iii) a claim, which if true, would constitute a violation by you of your representations and warranties; (iv) a claim alleging your negligence or willful misconduct related to the Site or Content, or the provision of any products or services to you by United Rentals; and (v) any User Content that you submit. You may not settle any claim without the prior written consent of United Rentals, which shall not be unreasonably withheld. You shall not be required to defend, hold harmless or indemnify United Rentals for its own wrongful acts or omissions or sole negligence.
12. Disclaimer of Warranties.
THE SITE, PRODUCTS, SERVICES, CONTENT, SOFTWARE, ARTWORK, DATA, AND INFORMATION ARE PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND. UNITED RENTALS AND/OR ITS RESPECTIVE SUPPLIERS HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO OR REFERENCED BY THE SITE, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR OTHER PROPRIETARY RIGHTS, AND FREEDOM FROM ERRORS, VIRUSES, BUGS OR OTHER HARMFUL COMPONENTS.
13. LIMITATION OF LIABILITY.
THE ENTIRE RISK ARISING OUT OF THE USE OF THE SITE, THE USE OF ANY PRODUCTS AND/OR SERVICES OFFERED ON OR IN CONNECTION WITH THE SITE, AND/OR THE USE OF ANY CONTENT REMAINS WITH YOU.
CERTAIN STATE LAWS, AND THE LAWS OF CERTAIN OTHER JURISDICTIONS, DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
14. Claims of Intellectual Property Infringement.
United Rentals will remove or disable infringing material uploaded, posted, or submitted by any customer, vendor, or other third party who uses his or her privileges to unlawfully transmit copyrighted material without a license, valid defense or fair use privilege to do so. Except as provided by law, United Rentals shall have the right, but not the obligation, to terminate an account that it believes has been an instrument of unlawful infringement In addition, United Rentals has implemented procedures for receiving written notification of claimed infringements and for processing such claims in accordance with the Act. United Rentals respects the intellectual property of others and we ask others to do the same. If you believe that your copyright has been infringed through the Site, please contact our Legal Department, via facsimile at (203) 622-6080, or mail at:
Attn: Legal Department
United Rentals, Inc.
100 First Stamford Place, Suite 700
Stamford, CT 06902
Any written notice describing the infringing activity must include the following information:
- An electronic or physical signature of the person authorized to act on behalf of the owner of the material that is allegedly infringed;
- A description of the allegedly infringing work or material;
- A description of where the allegedly infringing material is located on the Site;
- Information reasonably sufficient to allow us to contact you, such as your address, telephone number and e-mail address;
- A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright or other proprietary right owner, its agent, or the law; and
- A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed.
United Rentals may remove or disable User Content that is alleged to violate any person’s trademark, publicity or similar rights. Except as provided by law, United Rentals shall have the right, but not the obligation, to terminate an account that it believes has been an instrument of unlawful infringement In addition, United Rentals has implemented procedures for receiving written notification of claimed trademark infringement. United Rentals respects the intellectual property of others and we ask others to do the same. If you believe that your trademark has been infringed through the Site, please contact our Legal Department, via facsimile at (203) 622-6080, or mail at:
Attn: Legal Department
United Rentals, Inc.
100 First Stamford Place, Suite 700
Stamford, CT 06902
Any written notice describing the infringing activity must include the following information:
1. a copy of the certificate of registration received from the United States Patent and Trademark Office (USPTO) or, for foreign marks, registration with the appropriate intellectual property organization of your country (we cannot accept state or local registrations pursuant to this policy);
2. your contact information, including full name, address, email, telephone number, and fax number; and
3. a statement identifying:
a. the material that you believe is infringing (the “Allegedly Infringing Material”), as well as the party posting the Allegedly Infringing Material;
b. the trademark, service mark, trade dress, or name (the "Mark") that you believe to be infringed;
c. the jurisdiction or geographical area in which the Mark is valid;
d. the name, post office address and telephone number of the owner of the Mark identified above;
e. the goods and/or services covered by or offered under the Mark;
f. the date of first use of the Mark;
g. the date of first use of the Mark;
h. the goods and/or services covered by or offered under the Allegedly Infringing Material;
i. the precise location of the Allegedly Infringing Material, including URL address; and
j. a good faith certification, signed under penalty of perjury, stating:
i. the name of the complaining party,
ii. the Allegedly Infringing Material infringes the rights of the complaining party,
iii. the Mark being infringed, and
iv. use of the Mark is unauthorized and not defensible.
Upon receipt of the appropriate information identified above, United Rentals will investigate the complaint, during which time United Rentals, at its sole discretion and without any legal obligation to do so, may temporarily remove the challenged material from the Site, notify the posting party it will lock down the posting party's account, if any, and/or, if the Allegedly Infringing Material is stored on a United Rentals server, temporarily remove or deny access to the Allegedly Infringing Material.
If United Rentals concludes that the complaining party has raised a legitimate infringement claim, or that it appears valid on its face, United Rentals may, at its sole discretion and without any legal obligation to do so, permanently remove the challenged material from the Site, continue to suspend the posting party's account and/or, if the Allegedly Infringing Material is solely stored on a United Rentals server, deny access to the Allegedly Infringing Material. If United Rentals concludes that the complaining party has not raised a legitimate claim or if it is not clear whether the complaining party has raised a legitimate claim, United Rentals may, at its sole discretion, restore access to the Allegedly Infringing Material.
Counter Notification Policy
If United Rentals has forwarded to you a notice of copyright or trademark infringement, you (“alleged Infringer”) may provide a “Counter Notification” by contacting United Rentals at the above contact information, and including the following:
1. An electronic signature of the alleged Infringer.
2. Identification of the material that has been removed, or to which access has been disabled, and the location at which the material appeared before it was removed or disabled.
3. A statement under penalty of perjury that the alleged Infringer has a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
4. The alleged Infringer's name, address, and telephone number, and a statement that the alleged Infringer consents to the jurisdiction of the U.S. District Court for the District of Connecticut, or, if the alleged Infringer's address is outside of the United States, of any U.S. District Court.
In all cases involving claimed copyright infringement, and where appropriate in United Rentals’ sole discretion regarding claimed trademark infringement, upon receipt of a Counter Notification as described above, United Rentals will promptly provide the complaining party with a copy of the Counter Notification, and inform the complaining party that United Rentals will replace the removed material, or cease disabling access to it, in 10 business days. United Rentals will replace the removed material and cease disabling access to it in not less than 10, nor more than 14, business days following receipt of the Counter Notification, unless United Rentals first receives notice from the complaining party that the complaining party has filed an action seeking a court order to restrain the alleged Infringer from engaging in infringing activity relating to the material on the Site.
15. Links To Third Party Websites.
17. United Academy
Materials for Information Purposes Only
All Content appearing on United Academy Pages, including, but not limited to, all training materials and other written and electronic materials provided to you in conjunction with any training programs purchased through the Site, are provided as a service to United Academy customers and are for informational purposes only. United Rentals makes no representations about the suitability of any training materials or any other Content for any purpose.
Description of Service
On United Academy Pages, United Rentals is providing you with online training services. You are responsible for and must provide: (1) all equipment necessary for your own Internet connection, including computer and modem; (2) provide for your access to the Internet; and (3) pay any fees related to such connection.
Links to Other Sites
United Academy Pages may contain links to other sites operated by third parties, including online training sites and sites used for course evaluations and surveys. United Rentals is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by United Rentals of the site or any association with its operators. While United Rentals will make every effort to ensure that these sites will meet your approval, United Rentals does not have control over, and is in no manner responsible or liable for, the availability and content of the sites to which United Academy Pages are linked. United Rentals is not responsible for webcasting or any other form of transmission received from any linked site. These sites also may have different terms and conditions and privacy policies than those applicable to United Academy Pages. Any concerns regarding any product or service offered by a site or sites to which United Academy Pages are linked or the link itself should be directed to the operator of that specific site and not to United Rentals.
United Rentals Owns the Contents It Provides/Copyrights and Trademarks
Indemnification by You
In addition to other the indemnification provisions described above, by using or visiting United Academy Pages, you agree to defend, indemnify and hold harmless United Rentals, its employees, directors, officers, agents, subsidiaries and affiliates from and against any and all claims, damages and costs, including reasonable attorneys'/legal fees and related expenses, arising from or related to (i) your use of United Academy Pages and/or Content thereon; (ii) the provision of any training programs to you by United Academy; and (iii) a claim alleging your negligence or willful misconduct related to United Academy Pages or the provision of any training programs to you by United Academy. You may not settle any claim without the prior written consent of United Rentals, which shall not be unreasonably withheld. You shall not be required to defend, hold harmless or indemnify United Rentals for its own wrongful acts or omissions or sole negligence.
Training Materials Disclaimer
United Rentals strives to ensure the accuracy and relevance of our training and exam materials, however, United Rentals makes no warranties of accuracy. If you are aware of errors in our training or exam materials, please contact us immediately at [email protected].
Last modified: July 2 2019