Addendum To Rental and Service Agreement Rental Protection Plan Terms
Last Update: 6 January 2025
The Rental Protection Plan (“RPP”) is an optional product described in this addendum (the “Addendum”) that modifies certain terms of the Rental and Service Agreement entered into between United and Customer. The definitions set forth in Section 1 of the Rental and Service Terms incorporated into the Rental and Service Agreement apply to this Addendum.
NOTICE:
FOR ALL RENTALS OF EQUIPMENT NOT LICENSED FOR ROAD USE, YOU MUST EITHER SHOW PROOF OF PROPERTY INSURANCE IN ACCORDANCE WITH SECTION 23 OF THE RENTAL AND SERVICE TERMS, OR PURCHASE THE RENTAL PROTECTION PLAN. THE PURCHASE OF THE RENTAL PROTECTION PLAN FOR RENTALS OF EQUIPMENT IS NOT MANDATORY AND MAY BE DECLINED IF YOU HAVE PROOF OF INSURANCE AS REQUIRED BY SECTION 23 OF THE RENTAL AND SERVICE TERMS.
RPP IS NOT INSURANCE. RPP IS AVAILABLE TO CUSTOMERS IN CONNECTION WITH THE RENTAL OF EQUIPMENT FROM UNITED AND MUST BE EXECUTED SIMULTANEOUSLY WITH A RENTAL AND SERVICE AGREEMENT.
FOR AN ADDITIONAL CHARGE, RPP OFFERS A DAMAGE WAIVER TO LIMIT YOUR FINANCIAL RESPONSIBILITY FOR DAMAGE TO, OR THEFT OF, THE EQUIPMENT. BEFORE DECIDING WHETHER TO PURCHASE THE DAMAGE WAIVER. YOU MAY WISH TO DETERMINE WHETHER YOUR OWN INSURANCE COVERAGE AFFORDS YOU COVERAGE FOR DAMAGE TO OR THEFT OF THE EQUIPMENT AND THE AMOUNT OF THE DEDUCTIBLE UNDER YOUR OWN INSURANCE COVERAGE. READ THIS ADDENDUM CAREFULLY BEFORE SIGNING.
TERMS AND CONDITIONS
In return for payment of the fee set forth in the Rental and Service Agreement, United agrees to limit its rights under Sections 11 and 23 thereof as follows:
Except for Passenger Vehicle rentals and subject to the conditions set forth herein, United waives its right to collect amounts from Customer exceeding the lesser of 10% of replacement value of the Equipment, 10% of the cost of repairs, or $500.00 plus state and local taxes, from losses arising from theft of or direct physical damage to the Equipment.
For Passenger Vehicle rentals, Customer will remain responsible for all costs and fees after the first $7,500.00 per rental period, from losses arising from theft of or direct physical damage to the Passenger Vehicle. United waives its right to collect $500.00 from Customer if the losses arising from theft of or direct physical damage to the Passenger Vehicle exceed $7,500.00 per rental period.
Customer agrees that Customer or a permissive user of a Customer will be the only driver of any United vehicle, and that Customer will not use the vehicle in violation of any terms of the Rental and Service Agreement or law.
United will not waive any claim for loss or damage to tires and tubes caused by blow out, bruises, cuts, punctures or other causes inherent in the use of the Equipment: or resulting from intentional abuse or misuse of the Equipment. Such losses shall remain subject to Section 11 of the Rental and Service Agreement.
Customer shall pay a fee equal to 15% of the rental charges under the Rental and Service Agreement, plus applicable state and local taxes, in exchange for participation in the RPP as set forth in this Addendum.
With respect to a Vehicle rented for 60 days or less subject to RPP, Section C (tire exclusion) of this Addendum shall not apply.
With respect to a Vehicle rental , RPP is a discharge of the responsibility of the renter to return the Vehicle in the same condition as when it was first rented, and Section C (tire exclusion) of this Addendum shall not apply.
“Agreement” means the Reservation Details (as defined below), together with the RPP and any associated Rental and Service Agreement (as defined below), including these Rental and Service Terms which are incorporated by reference therein.
“United” means United Rentals (North America), Inc.
“Equipment” means any one or more of the items identified as rental items in the Reservation Details and any accessories, attachments or other similar items delivered to Customer including, but not limited to any items rented in association with the Services identified in Section 25 below, air hoses, electric cords, blades, welding cables, liquid fuel tanks and nozzles.
“Customer” means the person or entity identified in the Reservation Details or any representative, agent, officer or employee of Customer.
“Store Location” means the United address set forth in the Rental and Service Agreement.
“Qualified Operator” means any individual who is permitted by Customer to operate the Vehicle within the United States. This includes individuals identified in the Rental and Service Agreement as additional Qualified Operator(s). All Qualified Operators must have a validly issued operator’s license that is in English or an International Driving Permit (IDP) for customers with a validly issued license that is not in English, and relevant experience and training to operate the Vehicles and/or Equipment. By operating the Vehicle, a Qualified Operator will be deemed jointly and severally responsible for Customer’s obligations related to the Vehicle and for any obligations that the Rental and Service Agreement imposes on a Qualified Operator of the Vehicle.
“Rental and Service Agreement” means the agreement made between Customer and United for United to rent Equipment and/or provided Services, whether that Agreement is made in person at the Store Location, online, or at the time of Equipment delivery, and which incorporates by reference these Rental and Service Terms and which identifies the Equipment to be rented by Customer. The Agreement incorporates these Rental and Service Terms by reference.
“Rental Period” means the period of time between the “Rental Out” and “Scheduled In,” set forth in the Rental and Service Agreement, except that the Rental Period may terminate earlier as provided in Sections 22 and 30 hereof or if Customer returns the Equipment earlier. “Credit Card” means the credit card provided by Customer as part of this Agreement or otherwise kept on file with United.
“Reservation Details” means the Equipment, Rental Period, delivery information, payment information and other information set forth on the Confirmation/Order Summary Screen or the Rental and Service Agreement, as the case may be.
“Service” or “Services” means the delivery, pick up and repair of Equipment and other services provided by United in connection with the rental of Equipment, including Trench Services, Scaffolding Services, Portable Sanitation Services, Fluid Solutions Services, Power and HVAC Services and Tool Services (each as defined in Section 25 below).
“Specialty Media” means specialty filtration materials purchased in connection with the rental of Equipment used for fluid solutions, such as sand, gravel, carbon, or other materials used to remove certain contaminants or other materials.
“Tanks” means the Equipment identified as rental items as part of the Fluid Solutions Services in which Customer stores materials.
“Vehicle” means a motor vehicle or EV (as defined below) or Passenger Vehicle (as defined below) identified as the rental item(s) in a Rental and Service Agreement, reservation detail, or similar document; “EV” means a battery-powered motor vehicle with a non-combustion engine that is identified as an EV or electric vehicle rental item(s) in a Rental and Service Agreement, reservation detail, or similar document; “Passenger Vehicle” means pickup trucks, passenger vans, cargo vans, SUVs and automobiles with a manufacturer’s gross vehicle weight under 11,000 lbs; and “Vehicles” collectively refers to each such Vehicle. For avoidance of doubt, a Vehicle is Equipment, but where the terms & conditions pertain specifically to Vehicles, those terms control.
“Non-Hazardous Waste” means any material, substance or waste that does not fall under the definition of “Regulated Materials” defined in Section 8(B).