Customer Care & Sales Support

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Call toll-free: 1-844-222-2345, Option #1 Monday-Friday 8:00 am-6:30 pm (EST)

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[email protected]

For assistance with any questions, or sales support, please contact our Customer Care Center. We accept purchase orders (PO#), and the following credit cards online: Visa, Master Card, and American Express.

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Frequently Asked Questions (FAQs)

How do I retrieve my username and password, How do I view my team’s training credentials? How can I view my team's progress? Answers to these questions, and many more, are listed in our FAQs.

Technical Support

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Call toll-free: 1-844-222-2345, Option #1 Monday-Friday 8:00 am-6:30 pm (EST)

United Academy support icon email

[email protected]

For system support, please contact our support team by using our chat functionality, by submitting a support ticket or by calling us. Please visit our FAQs and System Requirements pages for additional information. Your question might already be answered.

Quick Links:

 

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Need Assistance with Email/Username or Password?

Password Updates: For security reasons we will send a password reset email to the user’s email account on file. To change your password click here.

Download the United Academy User Guide

Click below to download a PDF version of the United Academy User Guide.

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