United Rentals Launches Mobile Website with Smart Phone Interface
Greenwich, CT - Sep 22, 2010
United Rentals, Inc. (NYSE: URI) today announced a new mobile website that provides one-touch access to the world’s largest equipment rental fleet and customer service team. The mobile version of unitedrentals.com uses a state-of-the-art smart phone interface that makes it easy for customers to search for equipment, request rental quotes, and locate nearby branches via the GPS in their mobile phones.
Kenneth DeWitt, chief information officer, said, “Mobile technology is the new frontier of customer service. By investing in a true, platform-specific interface, we have optimized the user’s experience on all leading smart phone platforms, including Blackberry®, iPhone®, Android® and Windows Mobile®. This compatibility is the best way to harness the capabilities of today’s smart phones. It ensures that our mobile services are consistently fast and reliable for customers each time they visit the site.”
The mobile website is the latest addition to United Rentals’ industry leading bricks-and-clicks customer service infrastructure, which includes more than 550 branches in North America, a feature-rich website, and the company’s 24/7 Customer Care Center at 1-800-UR-RENTS.
Joseph Dixon, vice president of sales, said, “In our business, customers are often en route between jobsites or in other situations where laptops are impractical. A contractor may want to search for equipment based on the site conditions he’s observing and request a quote on the spot. If he needs to find the closest branch, the mobile site pinpoints the location on Google Maps™ and provides driving directions, telephone number and hours of operation.”
Access to the new United Rentals mobile website is available at unitedrentals.com via a mobile device.
About United Rentals
United Rentals, Inc. is the largest equipment rental company in the world, with an integrated network of 554 rental locations in 48 states and 10 Canadian provinces. The company’s approximately 7,400 employees serve construction and industrial customers, utilities, municipalities, homeowners and others. The company offers for rent approximately 3,000 classes of equipment with a total original cost of $3.8 billion. United Rentals is a member of the Standard & Poor’s MidCap 400 Index and the Russell 2000 Index® and is headquartered in Greenwich, Conn. Additional information about United Rentals is available at unitedrentals.com.
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