General Customer FAQs

How do I find a local sales representative?

You can find a sales representative near you using our store locator.

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Where is my nearest United Rentals store?

You can find stores near your job site or home using our store locator.

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Is 24/7 customer support available?

Absolutely.  Calls and emails are answered by our customer care representatives around the clock. You can also chat live.

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Does every store carry every type of equipment?

Our stores rent the most common types of equipment. We also have locations that carry specialized equipment, including Aerial, Trench Safety, Pump, Power & HVAC, Heavy Machinery. However, every United Rentals’ store can help you get the equipment you need to your job site wherever it is.

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Where can I get your latest catalog?

You can request a catalog online or call 1-800-UR-RENTS (1-800-877-3687).

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How do I get a rental quote/reserve equipment?

An online Rental Request is the quickest and easiest way to get rate quotes. Just submit your request and, within 24 hours, you will receive an email with rate quotes and the information you need to rent your equipment.

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Do you sell used equipment?

Yes. United Rentals is a major supplier of quality used equipment from top manufacturers. You can purchase used equipment from us with confidence, knowing that is has been professionally maintained and is in reliable operating condition. We guarantee every piece of equipment we sell. Search for used equipment now.

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Do you sell contractor supplies?

Yes. United Rentals stocks thousands of quality, name-brand contractor supplies, including diamond blades, hard hats, safety gear, power tools, drill bits, ladders, duct tape and gloves. In addition, most supplies can be delivered to your job site within 24 hours.  Learn more about supplies, or request a catalog. Don’t see your question here? Contact us for assistance.

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